You may return any unused item within 15 days of receipt for a full refund in the form of a voucher (provided the items are in new and unused condition) by post. Shipping costs must be paid by the sender and will not be reimbursed by Luksus Beauty Studio GmbH. (This does not affect your statutory rights). When a product bears a security seal, no refund or exchange will be granted if the seal is broken unless the product is defective.